Openings >> Duty Officer
Duty Officer
Title:Duty Officer
Department:Childhelp Merv Griffin Village
Location:Beaumont, CA

About Childhelp

CEO and Co-Founder SaraO’Meara and President and Co-Founder Yvonne Fedderson started Childhelp in 1959, establishing it as a leading national non-profit organization dedicated to helping victims of child abuse and neglect and at-risk children. Childhelp focuses on advocacy, prevention, treatment and community outreach.

The Duty Officer provides for the safety and security of all residents, staff, and facilities of the village grounds. The Duty Officer provides supervision and guidance to the direct care staff on issues relating to Cottage operation in the absence of the Residential Supervisor or Residential Services.

Essential Functions:

  1. Provide for the safety and security of all residents, staff, and facilities of the village. Demonstrate knowledge of village emergency disaster preparedness plans and procedures. Coordinate and implement the plans and procedures in the event of an emergency.
  2. Provide appropriate intervention with visitors on grounds to determine if the visit is scheduled or unscheduled. Provide information regarding procedures and direct unscheduled visitors to Community Relations. Contact Sheriff’s Department if necessary to remove an unapproved individual.
  3. Ensure availability to all units to assist in providing support with the residents or regarding staff issues. Examples include:

o Direct staff in solutions for a child in crisis

o Make decisions regarding a staff incident

o Obtain food from the kitchen

o Communicate important information

o Make appropriate decisions within policy and procedure guidelines

  1. Understand and implement the emergency intervention plan for residents when instructed to do so, up to and including hospitalization.
  2. Possess the ability to contact village medical personnel after hours, and communicate accurate information in a professional manner.
  3. Administer reporting procedures in the event that a staff suffers a work place injury. Insure that the worker understands their rights, and if required, direct the to staff in seek medical treatment.
  4. Manage the vehicle and gas card assignment, in conjunction with Recreation Department. Possess the ability to use good judgment, and Village procedure when approving or canceling outings. Maintain knowledge of accident procedures in the event of an incident.
  5. Route reportable incidents to the director, or designee for signatures, and/or ensures routing to CCL, after hours, when necessary.
  6. Maintain knowledge of village activities on a day-to-day basis, including the location of residents, schedule of events, and use of village facilities.
  7. Notify the administrator in charge if a child leaves the campus without permission, or is more than 4-hours late returning from a scheduled visit. Administer Village procedure in the case of an AWOL resident, to include notifying the administrator in charge, for direction on reporting the incident to the Sheriff’s Department.
  8. Prepare incident documentation and ensure distribution of information to appropriate parties.
  9. Ensure each vehicle is accurately maintained and that each vehicle meets safety standards
  10. Handle all interactions in a professional and confidential manner.
  11. Perform all other duties as assigned.


Minimum Requirements:


Must have a High School diploma with a minimum of 3 years experience working in a residential setting. Must have a valid CA Driver License. Maintain current First Aid and CPR certificate.




Preferred: Possess a B.A. or B.S. Degree in a behavioral health field from an accredited college or university. One-year experience working with children in a residential setting.



The Childhelp National Child Abuse Hotline, 1-800-4-A-CHILD®, operates 24 hours a day, seven days a week, and receives calls from throughout the United States, Canada, the U.S. Virgin Islands, Puerto Rico and Guam. Childhelp’s programs and services also include residential treatment services (villages); children’s advocacy centers; therapeutic foster care; group homes and child abuse prevention, education and training. Childhelp also created the National Day of Hope® that mobilizes people across America to join the fight against child abuse.  For more information about Childhelp, please visit the website at

About Childhelp Merv Griffin Village

The Childhelp Merv Griffin Village is located in Beaumont, California.  Beaumont is 90-miles east of Los Angeles and 30-miles west of Palm Springs off Highway 10.  the Village has been providing a helaing home environment for severely abused, negelected, and at-risk children since 1978.  Producting a true community atmosphere, the Village hoses as many as 84 children ranging in age froom 6 to 14 years old.  The residents live in cottages and are grouped by age and treatment needs.  The children arrive at the Village experiencing severe behavioral and emotional provlems as a result of their previous abusive or neglectful situations.

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