Openings >> Director, Arizona Child Advocacy Programs
Director, Arizona Child Advocacy Programs
Title:Director, Arizona Child Advocacy Programs
Department:Childhelp Children's Center of Arizona
Location:Phoenix, AZ

About Childhelp

CEO and Co-Founder SaraO’Meara and President and Co-Founder Yvonne Fedderson started Childhelp in 1959, establishing it as a leading national non-profit organization dedicated to helping victims of child abuse and neglect and at-risk children. Childhelp focuses on advocacy, prevention, treatment and community outreach.

The Childhelp National Child Abuse Hotline, 1-800-4-A-CHILD®, operates 24 hours a day, seven days a week, and receives calls from throughout the United States, Canada, the U.S. Virgin Islands, Puerto Rico and Guam. Childhelp’s programs and services also include residential treatment services (villages); children’s advocacy centers; therapeutic foster care; group homes and child abuse prevention, education and training. Childhelp also created the National Day of Hope® that mobilizes people across America to join the fight against child abuse.  For more information about Childhelp, please visit the website at

About Childhelp Children's Center of Arizona

Since 1998, the Childhelp Children’s Center of Arizona (CCCA) has been instilling a sense of serenity in abused and neglected children by providing treatment, intervention and investigation services. Cheerful colors, teddy bears, toys and child-friendly paintings line the walls of the fully accredited advocacy center enhancing each child’s sense of safety and well-being. 

The goal of CCCA is to provide medical treatment, mental health therapy, efficient investigational resources, and victim support services to address the immediate safety and complete well-being of children who are referred to the center. 


Position Summary:

Responsible for the operation, management and on-going administration of a multidisciplinary advocacy center dealing with child abuse and related advocacy and treatment programs.  Leadership responsibilities include staffing, program and policy development, operations, budgets, community relations, as well as, collaboration with law enforcement, child protective services, medical professionals, and district attorney office.


Essential Responsibilities:

  • Responsible the for day-to-day operations associated with a  multidisciplinary approach to child abuse and related advocacy and treatment programs; clinical and administrative
  • Responsible for operating advocacy center programs within budgetary guidelines and makes recommendations accordingly
  • Collaborates and communicates with partners, including Child Protective Services, medical, police, mental health providers and district attorney offices to insure cooperative, efficient and effective relationships and outcomes
  • Ensures adherence to appropriate staffing levels, credentialing, and training to ensure delivery of quality services, as well as, compliance with all licensing, accreditation, and contractual requirements
  • Develops and administers operations policies, procedures and protocols to ensure effective forensic interviewing, medical, therapy and related advocacy center programs
  • Serves as primary liaison with community groups, agencies and other local stakeholders
  • Responsible for program outreach activities Responsible for developing and maintaining relationships with local, regional and national organizations
  • Provides leadership to the advocacy center staff and encourages continued professional training and development
  • Responsible for developing program goals and objectives and making recommendations, as appropriate, to the Chief Program Operations and Quality Improvement & Compliance Officer
  • Responsible for maintaining NCA accreditation in good standing
  • Responsible for projects and other duties as assigned


Minimum Requirements:

  • 5 years professional experience managing social service programs, public administration, public information or law enforcement
  • Bachelor’s degree in public or business administration, social work or related field; Master’s degree preferred
  • Knowledge of the criminal justice system, police departments, child protective services and the courts
  • Strong leadership, organizational and customer service skills
  • Experience in complex problem-solving and developing short and long term organizational goals and budgets
  • Advanced proficiency in Microsoft programs; Word, Power-Point, and Excel
  • Ability to understand complex, technical functions and lead highly skilled and technically competent staff
  • Excellent written and verbal communication skills and ability to collaborate with various stakeholders
  • High degree of integrity, ethics and confidentiality


Childhelp is an Equal Opportunity and Affirmative Action Employer

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