Openings >> Night Shift Manager
Night Shift Manager
Title:Night Shift Manager
Department:Childhelp Alice C. Tyler Village
Location:Lignum, VA

About Childhelp

CEO and Co-Founder SaraO’Meara and President and Co-Founder Yvonne Fedderson started Childhelp in 1959, establishing it as a leading national non-profit organization dedicated to helping victims of child abuse and neglect and at-risk children. Childhelp focuses on advocacy, prevention, treatment and community outreach.

The Childhelp National Child Abuse Hotline, 1-800-4-A-CHILD®, operates 24 hours a day, seven days a week, and receives calls from throughout the United States, Canada, the U.S. Virgin Islands, Puerto Rico and Guam. Childhelp’s programs and services also include residential treatment services (villages); children’s advocacy centers; therapeutic foster care; group homes and child abuse prevention, education and training. Childhelp also created the National Day of Hope® that mobilizes people across America to join the fight against child abuse.  For more information about Childhelp, please visit the website at

About Childhelp Alice C. Tyler Village

Throughout the breadth of 270-acres of naturally lush and inviting land in Lignum, Virginia, the Childhelp Alice C. Tyler Village (the Village) has been providing a healing home environment for severely abused, neglected, and at-risk children since 1993.  Producing a true community atmosphere, the Village houses as many as 67 children ranging in age from 5 to 14 years old.  The residents live in small cottages and are grouped by age and treatment needs.  The children who make their home at the village are referred to this place of healing by various judicial authorities and child welfare offices after the Department of Social Services takes custody of them.  They arrive experiencing severe behavioral and emotional problems as a result of their previous abusive or neglectful situations.  For many of these children, the Village and its multidisciplinary team (MDT) are their last hope in avoiding placement at a juvenile correctional facility.

It takes a whole village to raise a child.  A team of mental health professionals greets each child upon their arrival, equipped to develop an individualized treatment plan tailored to each child’s specific needs.  While at the Village, children receive on-site clinical services provided by Childhelp’s MDT under the direction of a staff psychiatrist.  The children learn to love themselves and trust others through comprehensive treatment, including psychological, educational, recreational, music, art, occupational, and speech therapy.  The dedicated, highly-trained, and passionate staff of therapists, teachers, behavioral health specialists, nurses, physicians, and chaplain work to cultivate trust in children who have known only betrayal, and build self-esteem in the young souls who have rarely been given reason to like themselves.

Position Overview:

Supervises direct care staff activities associated with the implementation and management of a therapeutic environment including: life space interviewing, therapeutic community group sessions, crisis intervention, problem solving interviews and group meetings and activities for daily living.  Manages the appropriate training and ongoing supervision of direct care staff in the Alice C. Tyler Village Treatment Program.  Assists in the professional multi-disciplinary case conference meetings and contributes to the prescriptive treatment plan development. Provides support and supervision for leisure and recreational activities in and outside the treatment center. Monitors and supervises direct care staff’s adherence to administrative and programmatic policies and procedures.  And assists in the coordination between the milieu and other disciplines. 

 Essential Responsibilities:

  1. Supervises Direct Care Staff in assigned cottage in the execution of their assigned duties and adherence to administrative and programmatic policies and procedures as directed by the Director of Residential Services.  Reports performance concerns and/or problems to Director of Residential Services.
  2. Responsible for initial and ongoing training of the staff in assigned cottage including but not limited to the duties, requirements, program and facility policies and procedures, and other aspects related to the child care worker role.  
  3. Assists the Director of Residential Services with interviews, hiring, performance appraisals, and disciplinary actions by providing feedback and supportive information and documentation.
  4. Assists the Director of Residential Services in organizing and finalizing payroll for staff on assigned treatment teams.
  5. Supervises residents in the cottage (including school, activities, etc.) and outside the cottage (recreational activities, field trips, outings, etc.) to ensure integrity of milieu.
  6. Monitors and participates in programmatic activities and outdoor education/recreation to ensure consistent application of programmatic consequences with residents by direct care staff.
  7. Responsible for planning, implementing and fiscal accounting of weekly outings in conjunction with other Residential Program Managers.
  8. Serves as a positive role model for residents and direct care staff and demonstrates proper professionalism good judgment and emotional stability in dealing with staff, residents, and the public at all times.
  9. Participates in professional staffing and meetings to promote continuous, appropriate, and effective communication regarding treatment progress and resident information among all personnel involved in the treatment program and with parents.
  10.  Ensures proper implementation of clinical interventions and strategies initiated by the Treatment Team and/or Director of Residential Services.

Minimum Qualifications:

  1. Education: Minimum of a Bachelor's Degree in one of the behavioral sciences or related field preferred and one year of experience working with children/adolescents with emotional/behavioral disturbances or four years of comparable experience
  2. Must have at least one year of supervisory experience in behavioral health
  3. Must be 21 years of age
  4. Must successfully pass a Children's Residential Facility background check
  5. Must possess a valid Virginia driver license
  6. Ability to write concise, accurate, and informative reports
  7. Ability to verbally redirect and/or de-escalate behavior to prevent or minimize the need for therapeutic holds
  8. Ability to initiate and perform therapeutic holds when necessary to ensure the safety of all children.
  9. Ability to empathize with children with special needs and from different backgrounds


Childhelp is an Equal Opportunity and Affirmative Action Employer 

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