Openings >> Case Manager
Case Manager
Title:Case Manager
Department:Childhelp Foster Family Agency of Tennessee
Location:Seymour, TN

About Childhelp

CEO and Co-Founder Sara O’Meara and President and Co-Founder Yvonne Fedderson started Childhelp in 1959, establishing it as a leading national non-profit organization dedicated to helping victims of child abuse and neglect and at-risk children. Childhelp focuses on advocacy, prevention, treatment and community outreach.

The Childhelp National Child Abuse Hotline, 1-800-4-A-CHILD®, operates 24 hours a day, seven days a week, and receives calls from throughout the United States, Canada, the U.S. Virgin Islands, Puerto Rico and Guam. Childhelp’s programs and services also include residential treatment services (villages); children’s advocacy centers; therapeutic foster care; group homes and child abuse prevention, education and training. Childhelp also created the National Day of Hope® that mobilizes people across America to join the fight against child abuse.  For more information about Childhelp, please visit the website at

About Childhelp Foster Family Agency of East Tennessee

Five years ago, the Childhelp Foster Family Agency of East Tennessee (FFA TN) opened its doors to fulfill its role in creating healthy, loving family relationships between the children who deserve them and the families that can provide them by actively recruiting, certifying and training foster families in Eastern Tennessee. FFA TN provides the following services: foster family certification, case management, free, on-going foster family training, crisis intervention, family & individual counseling, and respite services.


Position Summary:

The Case Manager is the “front line” worker with the children, resource parents and biological families. The Case Manager shall provide casework services as outlined by state standards and COA accreditation guidelines. 

Essential Responsibilities: 

  • Attends and participates in all court hearings, CFTMs, treatment team meetings and other child-related meetings
  • Conducts home visits, face-to-face visits and family visits in accordance with DCS state policies and COA standards
  • Develops timely, individualized and comprehensive master service plans for all assigned cases in partnership with resource parents and biological parents.Service plans must be completed in accordance with agency policies and procedures and must meet COA guidelines.
  • Implements individual service plans (if applicable) for the children and/or families
  • Provides therapeutic support to children regarding educational goals, anger control and grief, separation, family and personal issues
  • Provides crisis intervention services for children and resource families
  • Transports children and families, as necessary
  • Provides support and resources to resource families
  • Facilitates group processes and structured treatment activities
  • Develops and maintains professional working relationships with all necessary community agencies and services in order to fully implement treatment plans
  • Communicates daily activities to their Supervisor
  • Attends workshops, conferences and/or seminars to enhance professional growth
  • Reviews resource parents’ supervision of children’s activities and makes recommendations
  • Completes chart documentation, monthly reports, quarterly resource home inspections and other paperwork in a timely manner
  • Assists with the retention and recruitment of resource families
  • Other duties as assigned

Minimum Requirements:

  • Bachelor’s degree in a related field
  • 27 quarter hours in behavioral sciences, such as social work, psychology and sociology (One year of casework experience can be substituted for the 27 quarter hours)


  • Master’s in social work
  • 1 year of experience working with children and families or 1 year of experience working in a mental health setting

Childhelp is an Equal Opportunity and Affirmative Action Employer

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